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Policies

Booking & Payment Policies

Here’s what to expect when you book with Lexi’s Cleaning Services, LLC. Please review these policies before confirming your cleaning appointment.

Booking Deposit

A $25 booking deposit is required to reserve your cleaning appointment unless your written quote or service agreement specifies a different arrangement. The deposit is credited toward your cleaning invoice. For example, if your cleaning totals $250 and you’ve already paid the $25 deposit, your remaining balance is $225.

If you reschedule or cancel and book a new date, your $25 deposit carries forward to your next scheduled appointment and is credited toward that cleaning invoice.

Cancellations & Rescheduling

If you need to cancel or reschedule, please call or text 240-784-1155 as soon as possible.

A $50 cancellation fee applies if you cancel on the same calendar day as your scheduled cleaning. This fee is separate from the booking deposit, which is credited toward your next scheduled cleaning.

Payment

Your invoice shows your balance, any deposit credit, and your payment due date. For recurring residential or commercial service, please follow the payment schedule in your service agreement or invoice.

We accept Apple Pay, Zelle, Cash App, and payments through a Square invoice link. Afterpay may be available on eligible Square invoices. We accept electronic payments only.

Questions about your booking?

Call or text 240-784-1155 or email lexiscleaningservicesinc@gmail.com.

Prefer email? Write to lexiscleaningservicesinc@gmail.com.

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